The incidents involving misleading 3rd-social gathering company companies usually do not align with our commitments or values.
ahead of testing on line, you’ll will need to deliver a headshot Photograph of you, your identification (ID), as well as your screening Place. If for virtually any cause your latest headshot won't carefully match the picture with your ID, you should Speak to your Test sponsor to debate no matter whether an ID exception could be granted.
Any hold off may imply there’s an issue with your pics or internet connection. For problems with your photographs, a proctor will make an effort to arrive at you more than chat or via your cellphone. You may not understand the phone number, which can both Have a very 617 US region code or say “Pearson VUE” on the caller ID, but remember to answer so we can guide.
though screening, it's best to deal with the thoughts and never get distracted. notice every one of the environmental and behavioral guidelines. If you need help
If We have not contacted you in just half-hour, we could possibly have shed connection for you. In this kind of circumstances, please Call our customer care workforce by means of Pearson OnVUE assistance Stay chat. As a reminder, cell products need to be stored from arm’s get to in the screening periods.
Familiarizing by yourself with this information may help your overall testing working experience go effortlessly—from examining in to logging out.
By observing, you concur Pearson can share your viewership knowledge for advertising and marketing and analytics for 1 calendar year, revocable by deleting your cookies.
Any Phony positives that happen to be flagged by big anti-virus firms are followed up by Pearson VUE since OnVUE just isn't malware or a virus.
Should your technique will not satisfy the requirements read more and causes a difficulty through the Test, you're going to be chargeable for any expenditures connected with rescheduling your Test.
A. No. The proctor simply cannot respond to queries connected to Test content, and you might not get support from other men and women even though having the exam.
Refer to your affirmation, reschedule or reminder email, which could Use a Examine-in to begin Test link. If it does, you'll be able to click this link from half-hour in advance of to 15 minutes earlier your appointment begin time.
A. Certainly. even if the screening computer is locked down all through an exam, you may still use CTRL+ and CTRL- to magnify content around 200%. don't use touchscreen technologies at any time for the duration of your Test.
in case you lose connection, or if a proctor asks you to restart OnVUE, you are able to relaunch the appliance as follows:
* Pearson VUE cannot take restricted IDs—Those people prohibited by law from being photocopied, digitized, or captured on digital camera—as identification for on the internet screening.